© 2019 by Shadow Lands Witchery

policies

1. Customized items are available. Pricing will depend on the type of item, quantity, and design. Please contact us at shadowlandswitchery@gmail.com for an estimate. A deposit may be required.

2. Gift wrapping is available. Please contact me for pricing. 

3. Items CAN be purchased in bulk for weddings, showers, etc. However, items may NOT be resold. 

4. Sometimes an item is unable to be delivered. It happens. If it is returned to me undeliverable, I will make two attempts to reach you. If there is no response after 14 calendar days/two contact attempts, the items will be considered forfeited, and no money will be refunded. However, if a response is received and the item needs to be resent, customer is responsible for shipping fees and will need to provide a new address. If you respond within 14 days and no longer want the item, you will receive a 50% refund to cover materials, but will not be refunded for shipping.

5. Returns/Cancellations/Refunds/Exchanges: Cancellations must be made within 24 hours of ordering, otherwise they will not be canceled. There are no exchanges. Returns can be made within 14 calendar days of delivery with restrictions: contact us first, and items must be unused and in original packaging. There are no returns for custom orders.